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What's New - December 5th, 2025 Release

ERP ticket creator field, improved email visibility during matching, and German translation improvements.

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Written by Nick Laffey

Improvements

  • ERP Ticket Creator: The "Ersteller" (creator) field on ERP tickets now shows the actual user who created the ticket, not the system API user

  • Email Preview in Matching: When reviewing suggested email linkages, you can now expand an accordion to see the full email content directly in the action form

  • German Translations: Comprehensive fixes to German translations across dialogs, error messages, and UI labels

Bug Fixes

  • Ticket Matching: Fixed an issue where incoming communications could be incorrectly matched to the wrong tickets

  • Autocomplete Selection: Fixed a race condition where quickly selecting and clicking away from autocomplete fields could lose your selection

  • Background Processing: Improved reliability of event processing between different teams

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