Gustav could lose track of a document you uploaded earlier: In a long chat, once a document's analysis scrolled out of view Gustav could no longer open it and reported it as unknown, and findings from larger documents could be cut short. Gustav now reliably reopens uploaded documents and uses their full contents.

Occupant search returned former tenants: When Gustav searched for occupants, it could return people who are no longer current tenants, including removed ones. It now returns only current tenants by default, with options to include former or future tenants when you need them.

Large email files were not always attached to the ERP ticket in D+: A very large email (for example a 25 MB message) could quietly fail to upload into the ticket's document container in D+, even though the ticket itself was filed. Large emails are now given enough time to upload and attach reliably.

Double-clicking could create duplicate work orders: Clicking a work order's create button twice in quick succession could create two work orders. The second click is now blocked, and when a work order can't be created the actual reason from D+ (such as a missing service provider) is shown instead of a generic message.

Occasional errors when several team members worked at once: Concurrent changes to cases belonging to the same team could occasionally time out. These operations no longer block one another.

What is Gustav? — What Gustav is and how to use both chat surfaces

Using Gustav in Cases — Chatting with Gustav on a case

Searching with Gustav — Finding buildings, tenants, and history

Creating Work Orders — Work order creation and service-provider selection

Creating ERP Tickets — ERP ticket creation and D+ sync